we've got you covered

At Dunmore we are committed to providing only the highest quality of products to our customers, that's why we offer a 10-year unlimited warranty on all our products. If the product fails to operate during the warranty period, Dunmore will, at its discretion, either:

Replace the product

Repair the product

Provide the credit

Replace the product

Repair the product

Provide the credit

What is covered:

What is covered

  • Your Dunmore product simply fails to work for any reason (not covered below) during the first five years of purchase.
  • You received your Dunmore product with any apparent physical damage.

This warranty expressly excludes damage or defects caused by or arising from any damage from improper use, misuse, or neglect including:

  • Any damage resulting from incorrect installation.
  • Any damage due to improper storage, handling or transport.
  • Any extreme and irregular fluctuation of ambient operating temperatures.
  • Any defect to the product caused by improper installation in other products.
  • Any defect caused by improper maintenance and/or use.
  • Any damage which results from unavoidable natural disaster, fire, flood, earthquake, collision, theft, etc.
  • Any other corresponding to the common category of exclusions.

PLEASE NOTE:

Dunmore will not be responsible for device damages or replacement to devices which hold the product or the product is a part of.

Dunmore is not responsible for freight, packaging or handling fees, labor costs of product removal, disposal, replacement or installation.

How to open a warranty claim

STEP 1

Register your Parmida product. 

Product Registration

STEP 2

Submit a warranty claim ticket outlining the defect.

Warranty Claim

STEP 3

Wait at least 12 hours for us to get back to you with next steps!

How to open a warranty claim:

STEP 1

Register your Dunmore product.

Product Registration

STEP 2

Submit a warranty claim ticket outlining the defect.

Warranty Claim

STEP 3

Wait at least 24 hours for us to get back to you with next steps!